Welcome to www.sancorradistrict.com. Your privacy is of utmost importance to us. This policy outlines how we handle your personal information with the care and discretion our clients expect.
Information Collection
Personal Information: We collect details including your name, contact information, shipping addresses, and payment details when you engage with our services.
Preferences Data: We record your style preferences, size information, and purchase history to provide personalized luxury service.
Technical Information: We use "cookies" and similar tracking technologies to collect information about your device and how you interact with our site. This helps us remember your preferences, understand site traffic, and improve our services. "Tracking pixels" may be used in our marketing emails to understand engagement.
How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process your orders, generate shipping labels, and deliver your purchases to you.
Customer Service: To communicate with you about your orders, respond to your inquiries, and provide support.
Transaction Processing: To manage transactions, including payment processing via our trusted partner, Stripe. Your payment details are securely collected and processed by Stripe and are not stored on our servers.
Risk and Security: For fraud prevention, security monitoring, and to protect our services.
Marketing: To communicate with you about new products, promotions, and styling tips (you may opt-out at any time).
Legal Compliance: To comply with applicable U.S. laws and regulations.
Information Sharing
We do not sell your personal information. We may share your data with trusted third-party service providers only as necessary for the following purposes:
Payment Processing: We use Stripe as our payment gateway. Stripe's use of your personal data is governed by their own privacy policy. We do not store your full payment card details.
Shipping and Fulfillment: To deliver your orders to your doorstep.
Service Providers: With partners who assist us in website analytics, marketing, and business operations, all of whom are bound by contracts to keep your information confidential.
Data Security
We employ enterprise-grade security measures including encrypted storage and secure payment processing to protect your information.
Your Privileges
You may:
• Access your personal profile at any time
• Update your style preferences and contact information
• Request removal from marketing communications
• Delete your account (subject to legal retention requirements)
Policy Revisions
We will notify registered clients of any material changes to this policy via email.
Contact Our Privacy Office
[email protected]
